Refund policy

Last updated: 1 November 2026

We want you to be happy with your purchase. Every Follokit product comes with a 7-day money-back guarantee.

How to ask for a refund

1. Email hello@follokit.com within 7 days of your purchase.
2. Include the email address or phone number you used to buy, and your order ID or payment reference if you have it.
3. A short reason helps us improve, but it isn't required.

What happens next

• We reply within 2 working days.
• Approved refunds go back to your original payment method (UPI, card or bank). Most banks show the money within 5–7 working days after approval.
• Once refunded, your licence to use the files ends. Please delete all copies.

When we may decline

• Requests made more than 7 days after purchase.
• Repeated purchase-and-refund requests from the same person, or files that have been shared, resold or uploaded elsewhere.

Team licences

Team licences follow the same 7-day policy, counted from the date of purchase.

Failed or double payments

If money left your account but you didn't receive the files, or you were charged twice, email us with the payment reference and we'll sort it out quickly.

Contact

Follokit, operated by Vivek Rai, India · hello@follokit.com